Refund and Cancellation Policy

Refund Policy

Refunds, exchanges, and returns are not available for digital or virtual products, except where required by applicable law or expressly approved by EZ PIN in writing.

All purchases from EZ PIN are non-returnable and non-refundable once the product has been delivered, issued, made available, downloaded, viewed, or redeemed, except where required by applicable law or expressly approved by EZ PIN in writing.

Submission of a refund request does not guarantee that a refund, replacement, cancellation, or reversal will be approved. Refund requests may be subject to verification, investigation, product status, delivery status, fraud checks, and confirmation from the applicable brand provider, merchant, issuer, or publisher.

Products supplied by third-party brand providers, merchants, issuers, or publishers are subject to their own terms, restrictions, redemption rules, regional limitations, and refund policies.

EZ PIN is not responsible for:

• Refunding or replacing products where the applicable third party does not authorize a refund, replacement, or cancellation.
• Any technical error, redemption issue, account restriction, regional limitation, or service issue on the merchant’s, issuer’s, publisher’s, or brand provider’s website, application, platform, or portal.

If you have any questions or problems with an order, or if you have not received your product within the expected timeframe, please contact us at [email protected] with your order details.